Last updated: October 27, 2020
The privacy of your data — and it is your data, not ours! — is a big deal to us. In this policy, we lay out: what data we collect and why; how your data is handled; and your rights to your data. We promise we never sell your data: never have, never will.
The terms “you,” “your,” “yours,” and “user” refer to the customer, purchaser, user or visitor utilizing our Services. The terms “Company,” “we,” “us,” and “our” refer to Life Beyond Screens, a DBA under Cassal LLC.
When we say “Services”, we mean any product created and maintained by Life Beyond Screens.
This policy applies to all Services, now or in the future. That's true for any of our existing and future products and all features that we add to our Services over time.
Our guiding principle is to collect only what we need. Here’s what that means in practice:
When you sign up for a Life Beyond Screens product, we typically ask for identifying information such as your name and email address. That’s just so you can personalize your new account, and we can send you invoices, updates, or other essential information. We sometimes also give you the option to add a profile picture that displays in our products, but we do not normally look at or access that picture. We don't sell your personal info to third parties and never will.
When you pay for a Life Beyond Screens product, we ask for your credit card and email. That’s so we can charge you for service, send you invoices, fulfill your purchase, and provide you will customer support. Your credit card is processed securely on a third-party PCI-Compliant network, Stripe, and doesn't ever go through our servers. We store a record of the payment transaction, which includes the last 4 digits of the credit card number and email, for customer support purposes.
When you browse our marketing pages or applications, your browser automatically shares certain information such as which operating system and browser version you are using. We track that information, along with the pages you are visiting, page load timing, and which website referred you for statistical purposes like conversion rates and to test new designs. We sometimes track specific link clicks to help inform some design decisions. These web analytics data are tied to your IP address and user account if applicable and you are signed into our Services.
We use CAPTCHA services with the community forum as a means of spam protection. We have a legitimate interest in protecting our app and the broader Internet community from spam. The CAPTCHA service evaluates various information (e.g IP address, how long the visitor has been on the app, mouse movements) to check whether the data is possibly filled out by an automated program instead of a human. We retain these data via our subprocessor forever because they are used for anti-spam mitigation.
We do use persistent first-party cookies to store certain preferences, make it easier for you to use our applications, and support some in-house analytics. A cookie is a piece of text stored by your browser to help it remember your login information, site preferences, and more. You can adjust cookie retention settings in your own browser. To learn more about cookies, including how to view which cookies have been set and how to manage and delete them, please visit: www.allaboutcookies.org.
When you write to Life Beyond Screens with a question or to ask for help, we keep that correspondence, including the email address, so that we have a history of past correspondences to reference if you reach out in the future.
We also store any information you volunteer like surveys. Sometimes when we do customer interviews or get nice feedback, we may ask for your permission to record the conversation for future reference or use. We only do so if you give your express consent.
We don’t collect any characteristics of protected classifications including age, race, gender, religion, sexual orientation, gender identity, gender expression, or physical and mental abilities or disabilities. You may provide these data voluntarily, such as if you include a pronoun preference in your email signature when writing into our Support team.
We also do not collect any biometric data. You are given the option to add a picture to your user profile, which could be a real picture of you or a picture of something else that represents you best. We do not extract any information from profile pictures: they are for your use alone.
Our default practice is to not access your information. The only times we’ll ever access or share your info are:
- To provide products or services you've requested: We do use some third-party services to run our applications and only to the extent necessary process some or all of your personal information via these third parties.
- To send emails: The email address you provide may be used to send you information, notifications that you request about changes to topics or in response to your username, respond to inquiries and/or other requests or questions.
- To help you troubleshoot or squash a software bug, with your permission: If at any point we need to access your account to help you with a Support case, we will ask for your consent before proceeding.
- To investigate, prevent, or take action regarding restricted uses: Accessing a customer’s account when investigating potential abuse is a measure of last resort. We have an obligation to protect the privacy and safety of both our customers and the people reporting issues to us. We do our best to balance those responsibilities throughout the process. If we do discover you are using our products for a restricted purpose, we will report the incident to the appropriate authorities.
- When required under applicable law: Life Beyond Screens is a US company and all data infrastructure are located in the US.
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit or access your personal information, such being that:
- All requests are sent through HTTPS.
- All data is encrypted via SSL/TLS when transmitted to your browser.
- All ViceDrop database backups are encrypted.
- Passwords on all of our live databases are encrypted.
We do not sell, trade or otherwise transfer to outside parties your personally identifiable information.
This does not include trusted third parties who assist us in operating our site, conducting our business or servicing you, so long as those parties agree to keep this information confidential.
Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.
Our products and other web properties are operated in the United States. If you are located in the European Union or elsewhere outside of the United States, please be aware that any information you provide to us will be transferred to and stored in the United States. By using our Site, participating in any of our services and/or providing us with your information, you consent to this transfer.
Our site, products and services are all directed to people who are at least 13 years old or older. If this server is in the USA, and you are under the age of 13, per the requirements of COPPA (Children's Online Privacy Protection Act), do not use this site.
Occasionally, at our discretion, we may include or offer third party products or services on our site. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Reach out at: [email protected]